Canada Expert Mover (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, communications, and mobile messaging programs.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, communicate with us, or interact with our SMS messaging program.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Pickup address
- Delivery address
- Moving origin and destination details
- Service requests and appointment information
- Payment and billing information
- Any information you voluntarily submit through forms, emails, phone calls, or text messages
Automatically Collected Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar tracking technologies
How We Use Your Information
We use collected information to:
- Provide moving services
- Schedule appointments and estimates
- Respond to inquiries
- Process payments
- Deliver customer support
- Improve our website and services
- Send service-related notifications
- Send promotional or marketing communications when authorized
- Comply with legal obligations
SMS Communications
By providing your phone number and opting in to SMS communications, you consent to receive text messages from Canada Expert Mover related to your moving request.
These messages may include:
- Moving estimates
- Moving quotes
- Appointment scheduling
- Appointment reminders
- Move updates
- Customer service communications
- Follow-up messages related to your moving request
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
Information Sharing
We may share information with trusted service providers who assist us in operating our business, processing payments, providing customer support, delivering requested services, managing communications, or maintaining our website and systems.
These providers are only permitted to use your information as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, government request, or to protect our rights, customers, or business operations.
No Sale of Personal Information
We do not sell or rent your personal information to third parties.
We do not sell, rent, release, or transfer your SMS consent or phone number to any third party or affiliate for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Measure marketing effectiveness
You may adjust your browser settings to disable cookies; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services are not directed toward individuals under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise any privacy-related rights, please contact us using the information available on our website.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with an updated effective date.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
Canada Expert Mover
Website:https://canadaexpertmovers.ca/
For questions regarding this Privacy Policy, please contact us through the contact information provided on our website.
